Delivery & FAQs

smart-accessories

UK & Italy Free Delivery

Thank you for visiting and shopping at Thunder. Following are the terms and conditions that constitute our Shipping Policy.
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Delivery time:

All orders are shipped within 2 business days and delivered in 5-10 days (depending on the product). Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days - specially in this moment. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. 

Can I order with the MCP company?

Yes. No advice or recommendation was given to online stores to close or be restricted. The company will continue to work as usual, updating our customers if there are changes and updates.

Will my order arrive on time?

The company and workers are working with determination for a timely and safe delivery. In this difficult moment, there may be longer delivery times but you can check the tracking of your package and stay updated on the shipment. We try to respect the expected delivery dates.

Can I contact customer service?

Yes. We are operational and available to listen to our customers and help them where possible. You can contact us by clicking on "Contact us" and an operator will reply as soon as it is available.

How are you protecting your staff and customers?

The staff are safe and customers receive orders safely. Our workers are doing their best to guarantee the customer a safe and on time delivery.